Terms and Conditions

Effective Date: 17.08.2026

1. General
These Terms and Conditions (“Terms”) govern access to and use of the website, communications and real-estate-related services provided by PT VIP SEA VACATIONS, Registration No. 1706260047506 (“Company”, “we”, “us”, “our”).
By using our website, submitting an inquiry, requesting a viewing, requesting services or otherwise engaging with us, you acknowledge these Terms.
Nothing in these Terms limits any consumer right that cannot lawfully be excluded or restricted under applicable Indonesian law.

2. Our Services
We may provide services including:
  • real-estate advertising and marketing;
  • property searches;
  • introductions to owners, developers and agents;
  • arranging property viewings;
  • assistance with negotiations;
  • rental and leasing assistance;
  • property purchase or investment assistance;
  • transaction coordination;
  • property-related consulting;
  • property management coordination; and
  • related real-estate support services.
The exact scope of services may be agreed separately with each client.

3. Property Listings
Property information may be supplied by owners, developers, agents or other third parties.
While we aim to present information accurately, property information may change without notice, including:
  • price;
  • availability;
  • dimensions;
  • land or building area;
  • facilities;
  • licences;
  • permits;
  • ownership status;
  • completion date;
  • rental income;
  • projected returns; and
  • transaction terms.
Photographs, plans, renders, videos and descriptions are generally illustrative and should not replace independent inspection and legal or technical due diligence.

4. No Automatic Contract for Property
A website listing, advertisement, email, quotation or communication does not by itself constitute a completed sale, lease or transfer of property rights.
A binding property transaction arises only when the relevant parties execute the required definitive agreement or other legally valid transaction documents.

5. Due Diligence
Clients are responsible for conducting appropriate due diligence before entering into a property transaction.
Depending on the transaction, this may include independent verification of:
  • ownership or land rights;
  • certificates;
  • zoning;
  • building approvals;
  • licences;
  • access rights;
  • taxes;
  • debts or encumbrances;
  • lease rights;
  • construction condition;
  • corporate structure; and
  • other legal or technical matters.
We may assist in coordinating due diligence but do not replace independent legal, tax, accounting, surveying or technical advisers.

6. Foreign Buyers and Investors
Foreign ownership, leasing, investment and use of Indonesian real estate may be subject to specific legal requirements.
The availability of a property does not constitute a representation that a particular ownership or investment structure is legally available to a particular client.
Clients should obtain independent professional advice concerning their proposed structure before completing a transaction.
We do not encourage or require any transaction structure intended to circumvent mandatory Indonesian law.

7. Viewings and Property Access
Property viewings are subject to availability and the consent of the relevant owner, developer or property manager.
Users must behave responsibly during viewings and follow reasonable security and access instructions.

8. Reservations and Deposits
Where a reservation fee, booking amount or deposit is required, the applicable amount and payment conditions should be communicated before payment.
Unless expressly stated otherwise in writing, payment of a reservation fee does not itself transfer ownership or other property rights.
Refundability depends on the specific reservation, transaction or service terms communicated before or at the time of payment and applicable mandatory law.

9. Fees and Commissions
We may receive:
  • commissions;
  • agency fees;
  • marketing fees;
  • consulting fees;
  • management fees;
  • referral fees; or
  • other agreed remuneration.
Where a fee is payable directly by the client, the amount or calculation method should be communicated separately.
Taxes and governmental charges may apply in addition to the agreed price or fees.

10. Payments
Payments must be made only through payment methods or bank accounts officially communicated by the Company.
Clients are responsible for verifying payment instructions before transferring funds.
We will not knowingly request payment through unofficial personal accounts for a Company obligation unless the arrangement is properly documented and legally permissible.

11. No Guaranteed Investment Return
Unless expressly guaranteed in a legally binding written agreement by a party authorised to provide such guarantee, any:
  • rental estimate;
  • occupancy estimate;
  • resale estimate;
  • projected capital appreciation;
  • yield;
  • return on investment; or
  • financial projection
is indicative only.
Real-estate values and rental income can increase or decrease, and past or projected performance does not guarantee future results.

12. User Obligations
Users agree to provide accurate information and not to:
  • impersonate another person;
  • provide fraudulent documents;
  • interfere with our website;
  • misuse property information;
  • unlawfully copy listings;
  • use our services for fraud, money laundering or other unlawful activity;
  • circumvent agreed fees or commissions through bad-faith direct dealing after an introduction; or
  • infringe third-party rights.

13. Third-Party Services
We may introduce or refer clients to independent:
  • developers;
  • property owners;
  • agents;
  • lawyers;
  • notaries;
  • PPATs;
  • accountants;
  • banks;
  • contractors;
  • architects;
  • property managers; or
  • other service providers.
Unless expressly stated otherwise, such parties are independent and responsible for their own services.

14. Intellectual Property
Website content, branding, text, layouts, photographs and other materials owned by or licensed to us may not be commercially reproduced or distributed without permission, except where permitted by law.
Third-party property photographs and materials remain subject to the rights of their respective owners.

15. Privacy
Personal data is processed in accordance with the PT VIP SEA VACATIONS Privacy Policy and applicable law.

16. Disclaimer
To the maximum extent legally permitted, we do not warrant that:
  • every property listing will remain available;
  • every property description is free from third-party error;
  • a transaction will be completed;
  • financing will be approved;
  • permits will be granted;
  • a particular investment structure will be accepted; or
  • a property will achieve a particular financial return.
Nothing communicated by us should be treated as independent legal, tax or investment advice unless specifically agreed in writing and provided by a suitably authorised professional.

17. Limitation of Liability
To the maximum extent permitted by applicable law, the Company will not be liable for indirect, consequential or speculative losses arising from use of the website or services.
Nothing in these Terms excludes liability that cannot legally be excluded, including mandatory consumer protections or liability arising from conduct for which exclusion is prohibited by law.

18. Indemnification
To the extent permitted by law, a user is responsible for losses or claims caused by the user's unlawful conduct, fraud, intentional misuse of the services or material breach of these Terms.

19. Force Majeure
We will not be responsible for delays caused by circumstances reasonably beyond our control, including natural disasters, governmental actions, internet outages, transportation disruption, civil disturbance or other force-majeure events, subject to applicable law.

20. Suspension and Termination
We may suspend or terminate access to our services where reasonably necessary because of:
  • suspected fraud;
  • illegal activity;
  • abuse;
  • security risks;
  • material breach of these Terms; or
  • legal or regulatory requirements.

21. Governing Law and Disputes
These Terms are governed by the laws of the Republic of Indonesia.
The parties should first attempt to resolve disputes through good-faith discussions.
If no settlement can be reached, disputes may be submitted to the competent courts in Indonesia, subject to mandatory jurisdiction and consumer-protection rules.

22. Amendments
We may update these Terms from time to time. Updated Terms apply from their stated effective date, subject to applicable law and existing contractual rights.

23. Severability
If any provision is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent legally permitted.

24. Contact

PT VIP SEA VACATIONS
Registration No.: 1706260047506
Director: Melissa Wong Sher Li
Email: sea.vac2026@gmail.com
Phone: 08135891254
Address: Jalan Veteran Gang Jempinis Nomor 17, Banjar Uma Kepuh, Desa/Kelurahan Buduk, Kec. Mengwi, Kab. Badung, Provinsi Bali, 80351, Indonesia.

PT Vip Sea Vacations
Registration No.:
08135891254

Address:
Jalan Veteran Gang Jempinis Nomor 17, Banjar Uma Kepuh, Desa/Kelurahan Buduk, Kec. Mengwi, Kab. Badung, Provinsi Bali, 80351, Indonesia

Email:
sea.vac2026@gmail.com

Phone:
08135891254

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